The power of outbound sales. Perfected.

Optimizing marketing spend and delivering sky-high ROI by developing new sales opportunities from cold or inactive accounts.

Best-in-class operational processes to increase leads, conversion and sales

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INDUSTRY EXPERTISE

Our culture of sales excellence is our powerful differentiator and is strongly aligned with our strategy

SALES INTELLIGENCE TOOLS

We arm our salespeople with all the information they need to effectively generate and qualify leads, prepare pitches and build more

 

ELEVATED HUMAN SKILLS

In the age of machines, we raise our level by developing best-in-class training and coaching practices

SALES CRM

We utilize a sales driven CRM tool to you keep our teams organized, track their progress, performance and improves communication 

CAMPAIGN/CONTACT STRATEGY

We utilize omni-channel, multi-touch strategies to move prospects through the sales funnel to becoming customers

SUPERIOR CX FOCUS

We hire for customer-centricity and train our agents in empathy and emotional intelligence to deliver superior customer experiences

Hands down, our culture is our competitive advantage. Let us help you scale your global sales team.

Our outbound sales process for customer acquisition and improving ROI

IDENTITY INDUSTRY SEGMENT

Create personas. Define our target audience. This information is critical for our sales team to contact enough of the right people to make a significant number of sales. Segmenting the market into smaller groups is the second step to tailor our sales approach.

GENERATE LEADS & LISTS

We generate leads by identifying more relevant prospects based on intent. At the end of the process, we’ll have a list of people for our sales team to contact.

OUTREACH AND QUALIFICATION

This is when our sales team starts to take action. Whether by email or outbound calls, our salespeople contact qualified leads. In their first interaction with a lead, our sales team will determine whether or not they’re a likely customer for our business; that’s what sales qualification is for. 

SALES CALLING AND MEETINGS

Now our team gets to do what they do best: sell. This might involve a live demo of the software, a meeting with executives, or a call to discuss the features and benefits of the product. Depending on the target market, this process can take a while. B2B and enterprise sales tend to have longer sales cycles with more decision-makers. Smaller sales might be closed in a single call.

CLOSING THE DEAL

If the sales calls and meetings are successful, it’s time to sign the contract. The deal is closed, and our sales team has made a sale. Of course, there’s a lot more to do after this ”but our sales team’s involvement in the process is complete at this stage.

Our industry leadership 

We have been building B2B/B2C specialized outbound sales teams since the Nineties, including:
  • Building the largest outbound sales team in India that grew to over 5,000 sales agents
  • Led the outsourcing and management of Canadian Telecom outbound sales process that has delivered over $1.5 B in LTR
  • Developed outbound sales and live chat sales processes for mid sized and fortune 500 companies from US including at&t, T-Mobile and Tripadvisor
“Globalblue helped us build a stronger brand presence online and increase our customer acquisition rate by 128% over the last year. They helped set up a CoE for customer acquisition & customer success channel. Highly recommend them to all organizations for outbound sales & demand generation.”
Prasanna Dhakawa

Prasanna Dhakawa, Honda Motors

LETS GET STARTED

Ready To Make a Real Change?

Let’s Scale Your Customer Acquisition Together!

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