The power of outbound sales. Perfected.
Optimizing marketing spend and delivering sky-high ROI by developing new sales opportunities from cold or inactive accounts.
Best-in-class operational processes to increase leads, conversion and sales
INDUSTRY EXPERTISE
Our culture of sales excellence is our powerful differentiator and is strongly aligned with our strategy
SALES INTELLIGENCE TOOLS
We arm our salespeople with all the information they need to effectively generate and qualify leads, prepare pitches and build more
ELEVATED HUMAN SKILLS
In the age of machines, we raise our level by developing best-in-class training and coaching practices
SALES CRM
We utilize a sales driven CRM tool to you keep our teams organized, track their progress, performance and improves communication
CAMPAIGN/CONTACT STRATEGY
We utilize omni-channel, multi-touch strategies to move prospects through the sales funnel to becoming customers
SUPERIOR CX FOCUS
We hire for customer-centricity and train our agents in empathy and emotional intelligence to deliver superior customer experiences
Hands down, our culture is our competitive advantage. Let us help you scale your global sales team.
Our outbound sales process for customer acquisition and improving ROI
IDENTITY INDUSTRY SEGMENT
Create personas. Define our target audience. This information is critical for our sales team to contact enough of the right people to make a significant number of sales. Segmenting the market into smaller groups is the second step to tailor our sales approach.
GENERATE LEADS & LISTS
We generate leads by identifying more relevant prospects based on intent. At the end of the process, we’ll have a list of people for our sales team to contact.
OUTREACH AND QUALIFICATION
This is when our sales team starts to take action. Whether by email or outbound calls, our salespeople contact qualified leads. In their first interaction with a lead, our sales team will determine whether or not they’re a likely customer for our business; that’s what sales qualification is for.
SALES CALLING AND MEETINGS
Now our team gets to do what they do best: sell. This might involve a live demo of the software, a meeting with executives, or a call to discuss the features and benefits of the product. Depending on the target market, this process can take a while. B2B and enterprise sales tend to have longer sales cycles with more decision-makers. Smaller sales might be closed in a single call.
CLOSING THE DEAL
If the sales calls and meetings are successful, it’s time to sign the contract. The deal is closed, and our sales team has made a sale. Of course, there’s a lot more to do after this ”but our sales team’s involvement in the process is complete at this stage.
Our industry leadership
We have been building B2B/B2C specialized outbound sales teams since the Nineties, including:
- Building the largest outbound sales team in India that grew to over 5,000 sales agents
- Led the outsourcing and management of Canadian Telecom outbound sales process that has delivered over $1.5 B in LTR
- Developed outbound sales and live chat sales processes for mid sized and fortune 500 companies from US including at&t, T-Mobile and Tripadvisor
