Industry

Is Your eCommerce Business Ready to Go Global?

Globalblue November 30, 2020

Your eCommerce business has conquered business operations at the national level. You’re wondering how to take your business to the next level. You may think just selling on the national grounds is limiting your sales opportunities, and it might be true as well. To up your eCommerce game a notch, you’re eyeing the international waters and thinking maybe it’s time to go global.

Selling internationally is an undeniable growth opportunity. Even though your business may be well established in the local market, even just thinking about going global can seem overwhelming. Moreover, it seems like a daunting task imagining all the work that is to be done. It’s true. Selling internationally is challenging and before you jump to a conclusion, here are a few questions that you should be asking yourself:

1. Will my product work in other countries?
Before you make an investment, it’s important that you research the available markets in foreign lands. From gathering intelligence to analyzing the demand and local buying trends, you have to be well aware of the likelihood of your product getting accepted in the new markets you’re about to venture into. While there is always a process of trial and error, a lot of the uncertainty can be eliminated by conducting lots of research before you dive into the international waters.

2. Can I manage the shipping provisions?
Many people refrain from ordering international products online because the process can be too expensive and slow. If you’re planning to go global, you have to analyze whether you can manage the shipping costs and find reliable international shippers. You need reliable integrations with your selling channels and shipping providers to ensure information transfers smoothly.

3. Can I overcome the language barrier?
When you’re taking your business internationally, you have to ensure that you have the ability to overcome the language barrier. Not being able to do so might act as a deterrent to your business achieving success. Not just the language, but you also have to be well-versed with the culture and idioms of the residents.

4. Can I provide suitable payment options?
As you expand your business, you’ll also want to expand the payment options in the countries you’re selling in. There is a possibility that you could lose sales if you don’t include the favorite payment options of your customers. You’ll also have to think about local currency as pricing your products in the local currency gives you the advantage of selling like a native.

5. Will I be able to provide proper customer service?
Because of differences in the time zones, you might miss out on responding to customers quickly and promptly. You will have to provide customer service that is responsive to international time zones, languages, and cultural expectations.

If you’re overwhelmed by the questions above and are having second thoughts about taking your business global, Alep Digital is here to provide its full support in your international eCommerce journey. We provide a “follow the sun model” to take you to the top 6 out of 10 fastest growing eCommerce markets globally with 2.1 billion consumers. We remove barriers to international commerce, so you can deliver the experience your customers expect, in any currency or language. We work with native translators and support all Asian marketplaces. All the services we offer also cover all marketplaces.

Let us help you unlock your potential as a global brand in the biggest eCommerce destinations. In today’s day, selling internationally isn’t just necessary, it’s possible. Contact us today!

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