Outcome-based Sales and Revenue Growth Solutions

Cutting-edge technology and unmatched industry expertise to supercharge the sales of bold and disruptive SaaS and technology brands.

Real-world success stories

Our unique approach has helped our clients overcome challenges and drive up their sales.

Case Study 01

Optimizing the sales performance of one of the biggest brands in the world.

32%

Increase in
customers

40%

Increase in
revenue

Services we provided

  • Welcome and
    win-back
    programs
  • Loyalty and
    retention programs
  • Cross-sell and
    up-sell
Case Study 02

How we helped a social media tool company get more customers.

30%

Increase in
customers

4X

Increase in
revenue

Services we provided

  • Customer acquisition
    and onboarding
  • Lead generation
    (both digital and voice)
  • Service-to-sales
  • Win-back
    programs
Case Study 03

Helping an expanding software company uphold its customer service standards.

30%

Increase in
subscription renewals

3X

Increase in
revenue

Services we provided

  • Loyalty and
    retention
    programs
  • Cross-sell and
    upsell strategies

Sales solutions for the entire customer lifecycle

From creating awareness among prospects to supporting their on-boarding process,
we help you manage your sales pipeline and maximize profitability.
  • Customer acquisition and onboarding
  • Lead generation (both digital and voice)
  • Lead appending / validation / qualification
  • Welcome and win-back programs
  • Service-to-sales
  • Loyalty and retention programs
  • Cross-sell and up-sell opportunities

Make every interaction an opportunity for sales growth and brand loyalty.

Let's scale your global sales team!

Leverage the power of human-machine collaboration

Globalblue augments your marketing efforts and utilizes data-driven approach to
grow your business, increase revenue, reduce the cost of sales and deliver best end-to-end experience.

In the age of AI-driven processes, we are elevating
the human skills to turn more leads into revenue.

Target Fixation

Our salesforce is target and deadline driven.

Sales Intuition

We have developed the ability to dispense tactical sales advice and add value during customer meeting.

Control Orientation

The sales process is closely monitored, strictly enforced and fully automated.

Practice the entire sales cycle, not just the first call

Our team excel in all interactions and practices – even seemingly obvious encounters.

Superior Non-cognitive Skills

We prioritize emotional intelligence, rapport-building and problem-solving qualities in our team.

Advanced Product Demo Skills

We train all our agents in cutting edge product demo sales program.

We Connect. We Deliver.

World-class services for all your enterprise communications from one place.

Network Redundancy
Diversity and redundancy across all network paths.

Connectivity Flexibility
Flexible accommodations for secure application enablement, (VPN or MPLS with centralized data centers).

Global Workstation & Security Continuity
Global standardized desktop image applied with global standard InfoSec workstation hardening.

24/7 Global IT Support
Regardless of the region and time zone, we are ready to support, communicate and assure best-in-class CX.

Fast
Globablue uses automation to rapidly deploy remote desktops and apps on any device within minutes.

Simple
Globablue can manage multi-regional deployments, and globally distributed workforce from a single unified console.

Flexible
Globablue helps businesses extend their existing AD or create a new AD, while swiftly onboarding end-users with custom-built images.

Efficient
Globablue powers businesses to automate over 300+ IT management tasks, scale cloud resources, and set PowerVM on preset scheduling or real-time user demand.

Secure
With virtual sessions, Globablue ensures that sensitive data is protected and stored solely in the cloud, away from local devices.

Compliance-based dialing, inbound intelligent routing + real time analytics

Inbound & Outbound
Situation Routing gets callers to the right agent without delays.

Campaign Manager
Powerful automation to drive efficient and effective workflows.

Compliance
Designed to aid in TCPA/FCC compliance efforts.

Analytics
Actionable insights from real-time monitoring and reporting.

AI-based secure forms, bots, SMS, payment options, reminders and constant capture

Native Process Automation: Personalized workflows + journey

Workflow Engine
Automations made easy with drag and drop workflow.

Dynamic Client Support
Gather context during customer journeys to reduce friction.

Proactivity
Get help from supervisors or reach out to customers instantly.

Dynamic Agent Support
Show agents what they need to know about customer journey.

  • Quality insight and analytics reporting for process improvement
  • Advanced reporting and visualizations
  • Predictive and prescriptive analytics to help forecast workforce management needs
  • Simulation-based learning that is skills-focused, interactive, performance-based and easily deployable.
  • Premier CX leadership training and excellence programs for team leads.
  • Innovative “train the trainer” development programs.
World-Class Data & Network Security

Network Redundancy
Diversity and redundancy across all network paths.

Connectivity Flexibility
Flexible accommodations for secure application enablement, (VPN or MPLS with centralized data centers).

Global Workstation & Security Continuity
Global standardized desktop image applied with global standard InfoSec workstation hardening.

24/7 Global IT Support
Regardless of the region and time zone, we are ready to support, communicate and assure best-in-class CX.

Globalblue Home VDI Environment
Fast
Globablue uses automation to rapidly deploy remote desktops and apps on any device within minutes.

Simple
Globablue can manage multi-regional deployments, and globally distributed workforce from a single unified console.

Flexible
Globablue helps businesses extend their existing AD or create a new AD, while swiftly onboarding end-users with custom-built images.

Efficient
Globablue powers businesses to automate over 300+ IT management tasks, scale cloud resources, and set PowerVM on preset scheduling or real-time user demand.

Secure
With virtual sessions, Globablue ensures that sensitive data is protected and stored solely in the cloud, away from local devices.

True Omnichannel AI-Powered CCaaS Platform
Compliance-based dialing, inbound intelligent routing + real time analytics

Inbound & Outbound
Situation Routing gets callers to the right agent without delays.

Campaign Manager
Powerful automation to drive efficient and effective workflows.

Compliance
Designed to aid in TCPA/FCC compliance efforts.

Analytics
Actionable insights from real-time monitoring and reporting.

AI-based secure forms, bots, SMS, payment options, reminders and constant capture

Native Process Automation: Personalized workflows + journey

Workflow Engine
Automations made easy with drag and drop workflow.

Dynamic Client Support
Gather context during customer journeys to reduce friction.

Proactivity
Get help from supervisors or reach out to customers instantly.

Dynamic Agent Support
Show agents what they need to know about customer journey.

Data-Driven Reporting
  • Quality insight and analytics reporting for process improvement.
  • Advanced reporting and visualizations.
  • Predictive and prescriptive analytics to help forecast workforce management needs.
Effective Skills Development & Coaching (Virtual)
  • Simulation-based learning that is skills-focused, interactive, performance-based and easily deployable.
  • Premier CX leadership training and excellence programs for team leads.
  • Innovative “train the trainer” development programs.

Unlock your potential
as a global brand.

We remove barriers to international growth
for brands and deliver the experience your
customers expect. Because selling internationally
isn’t just necessary, it’s possible!

Future-proof your brand with our sales
and revenue growth solutions.

Here's what our customers have to say

COVID-19 has caused chaos to industries worldwide. To survive and thrive in the post COVID-19 world, the way we communicate over phone channels has evolved. Our highly scalable model powered by advanced automation offers excellent security and neatly supports human operators. This has helped us ensure our clients sustain their level of customer service in spite of the situation around us.

Start growing with Globalblue today!

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