Outcome-based Sales and Revenue Growth Solutions
Cutting-edge technology and unmatched industry expertise to supercharge the sales of bold and disruptive SaaS and technology brands.
Real-world success stories
Our unique approach has helped our clients overcome challenges and drive up their sales.
Optimizing the sales performance of one of the biggest brands in the world.
32%
Increase in customers
40%
Increase in revenue
Services we provided
- Welcome and win-back programs
- Loyalty and retention programs
- Cross-sell and up-sell
How we helped a social media tool company get more customers.
30%
Increase in customers
4X
Increase in revenue
Services we provided
- Customer acquisitionand onboarding
- Lead generation (both digital and voice)
- Service-to-sales
- Win-back programs
Helping an expanding software company uphold its customer service standards.
30%
Increase in subscription renewals
3X
Increase in revenue
Services we provided
- Loyalty and retention programs
- Cross-sell and upsell strategies
Sales solutions for the entire customer lifecycle
- Customer acquisition and onboarding
- Lead generation (both digital and voice)
- Lead appending / validation / qualification
- Welcome and win-back programs
- Service-to-sales
- Loyalty and retention programs
- Cross-sell and up-sell opportunities
Make every interaction an opportunity for sales growth and brand loyalty.
Let's scale your global sales team!
Leverage the power of human-machine collaboration
In the age of AI-driven processes, we are elevating the human skills to turn more leads into revenue.
Target Fixation
Sales Intuition
Control Orientation
Practice the entire sales cycle, not just the first call
Our team excel in all interactions and practices – even seemingly obvious encounters.
Superior Non-cognitive Skills
Advanced Product Demo Skills
We Connect. We Deliver.
- World-Class Data & Network Security
- Globalblue Home VDI Environment
- True Omnichannel AI-Powered CCaaS Platform
- Data-Driven Reporting
- Effective Skills Development & Coaching (Virtual)
Network Redundancy
Diversity and redundancy across all network paths.
Connectivity Flexibility
Flexible accommodations for secure application enablement, (VPN or MPLS with centralized data centers).
Global Workstation & Security Continuity
Global standardized desktop image applied with global standard InfoSec workstation hardening.
24/7 Global IT Support
Regardless of the region and time zone, we are ready to support, communicate and assure best-in-class CX.
Fast
Globablue uses automation to rapidly deploy remote desktops and apps on any device within minutes.
Simple
Globablue can manage multi-regional deployments, and globally distributed workforce from a single unified console.
Flexible
Globablue helps businesses extend their existing AD or create a new AD, while swiftly onboarding end-users with custom-built images.
Efficient
Globablue powers businesses to automate over 300+ IT management tasks, scale cloud resources, and set PowerVM on preset scheduling or real-time user demand.
Secure
With virtual sessions, Globablue ensures that sensitive data is protected and stored solely in the cloud, away from local devices.
Compliance-based dialing, inbound intelligent routing + real time analytics
Inbound & Outbound
Situation Routing gets callers to the right agent without delays.
Campaign Manager
Powerful automation to drive efficient and effective workflows.
Compliance
Designed to aid in TCPA/FCC compliance efforts.
Analytics
Actionable insights from real-time monitoring and reporting.
AI-based secure forms, bots, SMS, payment options, reminders and constant capture
Native Process Automation: Personalized workflows + journey
Workflow Engine
Automations made easy with drag and drop workflow.
Dynamic Client Support
Gather context during customer journeys to reduce friction.
Proactivity
Get help from supervisors or reach out to customers instantly.
Dynamic Agent Support
Show agents what they need to know about customer journey.
- Quality insight and analytics reporting for process improvement
- Advanced reporting and visualizations
- Predictive and prescriptive analytics to help forecast workforce management needs
- Simulation-based learning that is skills-focused, interactive, performance-based and easily deployable.
- Premier CX leadership training and excellence programs for team leads.
- Innovative “train the trainer” development programs.
World-Class Data & Network Security
Network Redundancy
Diversity and redundancy across all network paths.
Connectivity Flexibility
Flexible accommodations for secure application enablement, (VPN or MPLS with centralized data centers).
Global Workstation & Security Continuity
Global standardized desktop image applied with global standard InfoSec workstation hardening.
24/7 Global IT Support
Regardless of the region and time zone, we are ready to support, communicate and assure best-in-class CX.
Globalblue Home VDI Environment
Globablue uses automation to rapidly deploy remote desktops and apps on any device within minutes.
Simple
Globablue can manage multi-regional deployments, and globally distributed workforce from a single unified console.
Flexible
Globablue helps businesses extend their existing AD or create a new AD, while swiftly onboarding end-users with custom-built images.
Efficient
Globablue powers businesses to automate over 300+ IT management tasks, scale cloud resources, and set PowerVM on preset scheduling or real-time user demand.
Secure
With virtual sessions, Globablue ensures that sensitive data is protected and stored solely in the cloud, away from local devices.
True Omnichannel AI-Powered CCaaS Platform
Inbound & Outbound
Situation Routing gets callers to the right agent without delays.
Campaign Manager
Powerful automation to drive efficient and effective workflows.
Compliance
Designed to aid in TCPA/FCC compliance efforts.
Analytics
Actionable insights from real-time monitoring and reporting.
AI-based secure forms, bots, SMS, payment options, reminders and constant capture
Native Process Automation: Personalized workflows + journey
Workflow Engine
Automations made easy with drag and drop workflow.
Dynamic Client Support
Gather context during customer journeys to reduce friction.
Proactivity
Get help from supervisors or reach out to customers instantly.
Dynamic Agent Support
Show agents what they need to know about customer journey.
Data-Driven Reporting
- Quality insight and analytics reporting for process improvement.
- Advanced reporting and visualizations.
- Predictive and prescriptive analytics to help forecast workforce management needs.
Effective Skills Development & Coaching (Virtual)
- Simulation-based learning that is skills-focused, interactive, performance-based and easily deployable.
- Premier CX leadership training and excellence programs for team leads.
- Innovative “train the trainer” development programs.
Unlock your potential as a global brand.
Future-proof your brand with our sales and revenue growth solutions.
Here's what our customers have to say
"My business grew from a 5 man operation to a 25 people company in 2 years, but it was after I started working with Globalblue that I was able to sell more and expand even more. These guys have been phenomenal."
Gary Watts
“Our relationship with Globalblue has been really positive from the word go, and having a partner we can work with so constructively is such a big step up from where we were before.”
Steve Hope
“The key cornerstone of our business was providing a better customer experience. Our previous solution lacked basic functionality that you’d expect as standard from these types of systems, Globalblue changed all that. We are grateful”
Vijay Rao
COVID-19 has caused chaos to industries worldwide. To survive and thrive in the post COVID-19 world, the way we communicate over phone channels has evolved. Our highly scalable model powered by advanced automation offers excellent security and neatly supports human operators. This has helped us ensure our clients sustain their level of customer service in spite of the situation around us.
Start growing with Globalblue today!
